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Back to ON PATROL MAIN CONTENTS Back to  ON PATROL ISSUE 2

 

The Public Under Watch

 

CCTV is present in our everyday lives.  This article written by Charlie Pierce, President of L.T.C. Training Centre and L.R.C. Electronics Company looks at how CCTV has been applied in the real world.  The applications and examples discussed are just as relevant in Australia and can be seen at ATM's, Shopping Centres, Malls, Petrol Stations, along highways and even in the weather reports on television.

 

Looking around at the beginning of the 21st century, one would almost get the impression that we should become paranoid.  CCTV is everywhere and that's a strong statement compared to just five years ago. 

So what? Does it really belong everywhere?  As a matter of fact, if properly applied, CCTV is advancing significantly enough, that it does have an application in almost every part of our lives today. 

Lets look around and find and discuss some of the various applications of CCTV systems, outside, in the real world today.

Today is the day that I have to go the dentist for my annual check up and cleaning.  At 5.30am, I wake up, shower, shave and do the rest of the routine when the dog lets me know that she wants out.  Living  in the country, I used to just step out into the cold dark morning and tie the dog down without a second thought.

However, three months ago, I walked out my back door to find myself confronted by a wild dog pack sniffing around the back porch.  Luckily my dog went berserk  and I escaped back into the house without a problem.  

The next day, a small camera was installed, complete with infrared lighting to view the back area before we open the door in the early hours.  This morning I let the dog out after taking a look around in the safety of my home.  Even more importantly, I don't worry about my wife or children running into the same problem in the dark of the night when I am gone.

On my way to the office (trying to forget my dentist appointment), I decide to stop and pick up a quick cup of coffee at the local convenience store.  Not being the type to carry cash, I write a check for the few odd items that I purchase.

Using a CCTV camera tied into the banking network, the clerk is not only able to identify my account as being current, but is given a visual image of me on the screen for personal verification that I am who I say I am.  Having had my checks and  credit cards fraudulently used in the past, I am really happy about this next step of protection.

Outside the store, a city bus is backing up and parking in the spot directly in front of my car.  A little nervous at first, I then notice that the driver is using a camera, attached to the back of the bus to see the exact distance between the bus and my car.  I'm impressed! Five or six years ago I might have been fighting the city to repair my front bumper.

Continuing on my way to the office, I gain access to the interstate.  Usually at this time I'm early enough to avoid any major traffic problems, but, this morning there has been an accident.  How do I know?  I was warned by a road side sign too exit at ramp 49 and follow detours.

This was accomplished by the CCTV system installed on the highway.  The cameras mounted on the various bridges and ramps count the number of cars and also determine the speed of traffic.  In the event of  a slow down, the interfaced computer automatically alerts the control centre and a quick scan of the problem area  is done.  Even before emergency crews are able to arrive on the scene, traffic is being rerouted.

To top that, I read yesterday about a new section of bypass that is being constructed.  It was determined through a study of traffic patterns as recorded and analysed by CCTV and computers that the bypass would be necessary in two years.  The same amount of time necessary to budget the money and complete construction. 

Coming to the toll booth, I remember the days when I had to carry tokens.  Not any more.  I breeze through the gate as a camera scans my car and reads my prepaid toll identification tag.  The bill is paid and I continue on my way.  Looking back I notice the line of those not using the system start to grow in the morning rush.

One more stop and I'll be at the office.  I need to go to the ATM and transfer some funds.  I remember, as I punch in my pin number, two years ago...I was looking over my bank statement when I noticed that someone had withdrawn two hundred dollars from my account at this very ATM.

When I went to the bank to complain, the security officer was able to pull up the video of that day's transactions.  Sure enough, there was a person taking money from my account.  Mine and three others.  The bank apologized to me, refunded my money into my account, and put out a notice to the police with a full colour picture of the culprit.  I was glad that it went as smoothly as it did.  Based upon my past experience in such situations, the CCTV camera saved me a major hassle.

Arriving at my office, I enter the vestibule and turn off the security.  Since I am very early and the only one there, I relock the door and go into my office in the back of the building.  About thirty minutes later, I hear a noise at the front door.  With the push of a button, an image of the front vestibule comes up on my computer screen.  I can clearly see that the noise is being caused by the arrival of the receptionist.  I feel comfortable and safe in my environment and continue with the day.

Nine o'clock and my wife calls.  My middle son is having problems with his eyes.  Because of other medically related problems this is serious enough that I contact the doctor immediately and we are given clearance to come in right away.

Once at the eye doctors office, it is determined that my son has (as a side effect of medication) developed an advance case of Glaucoma.  Using a specially designed camera system, my son looks into what appears to be a pair of binoculars.  With the aid of a low intensity, infrared light and two cameras the doctor is able to study my son's optic nerve at the base of his retina.

He is scheduled for emergency surgery two days later and his eye is saved because of the CCTV camera.  Ten years ago, my son would have lost his eye because the doctor could not determine the extent of the damage.  Thank you CCTV.

One o'clock and I'm back on schedule.  A little shaken but back at work.  I have a meeting at my oldest son's school.  The finance committee is meeting to review the latest figures and determine the cost of next year's tuition.

Last year, a CCTV system was installed on the perimeter of the buildings, enhanced with digital video motion detection.  The objective was to stop or catch those perpetrators that were breaking into classrooms and stealing the PC's.  Conventional security systems were fine in the old days when the office and hallways were the main centre of concern, but the new computers in all the lower floor class rooms made it too expensive for total protection.

This was to be the meeting where the figures of prevention were compared to the cost of doing nothing.  Success!

The number of attempts and successful entries to the school had dropped in the past year by over 85%.  There had been only one PC theft and the perpetrator was captured.  The savings to the school compared to the previous year turned out to be enough to pay for 2/3's of the cost of the installation of the CCTV system.  In addition, there had been no further attempts to break into the school for over five months.  This was very good news.  The cost of education would not have to be raised due to senseless vandalism and theft next year.

Before leaving the school, I look over the results of the three classrooms that have been fitted with CCTV cameras.  These are the rooms where teachers in training are located.  With this particular program, the teacher is allowed the experience of seeing and hearing themselves and the students on video tape.

With the interaction of an educational expert, the teaching style can be analysed and the teacher is provided with input or suggestions for improvement.  The purpose is to help teachers become aware of reactions and responses to their style and method of teaching.  The rooms are used by both new and experienced teachers throughout the year.  

An experimental process, it was developed to assist in providing input toward educational processes in an effort to raise the level of eduction as presented by the staff of the school.  

Primary results have shown an overall increase in grade scores of the students being taught by the teachers involved.  I am pleased that the school system in charge of educating my children is concerned enough to keep itself current with modern applications of technology.

Three o'clock rolls around and I find myself, reluctantly, in the dentist's chair.  Amazingly the dentist swings a monitor around to where I can see it comfortably. He says that he wants me to see what he is going to be working on.  He also points out that because of the new CCTV system for teeth, he won't have to stretch my cheeks so far trying to see into the back spots.  I'm impressed again and I open wide.  I think that, based on what I saw, I will have to go for my next annual check up a little sooner than five years from now.

Back on the road and stuck in traffic once more.  This time I get to watch as an officer checks out a potential problem.  I notice that the officer is wearing a belt pack of some sort and then spot the camera in the front window of his car. Obviously he is using a CCTV camera with remote audio to record the proceedings.  No chance of procedure being challenged in court with this case.  I also know that in some states, the police department's central stations are equipped with equipment that gives them the ability to see what is happening at the scene of a crime through the police car's CCTV system.

What a comforting thought that must be to the ones who put it on the line to keep us safe.  If they get into trouble, the central station can see what's going on and respond, whether the cop had time to call for help or not.  Far out!

Taking a quick side trip, I stop in on a friend of mine who is involved in an experiment utilizing CCTV cameras and a computer interface on his farm.  I am curious as to the initial outcome figures on this program.  When I arrive, Dave takes me out back to his livestock barn where his female pigs are rearing the new born pups.

Due to the excessive fat on the mother pig, many pups are smothered or crushed by her during feeding.  Dave's stalls have been installed with two cameras each.  A computer scans the images from the cameras and keeps constant vigilance on the location of the twelve or fourteen pups in the pen.  If the computer fails to see all the pups for longer than five seconds, it send a signal to a collar around the mother pigs neck.  This signal triggers a small electric shock and causes the mother pig to rise.

Seemingly insignificant to the rest of the world, however, the loss in pig production to the state of Iowa (due to smothered or crushed pups) was in excess of $144 million in 1992.  

Dave is very excited about his new system and reports that his losses in the first six months of this project have already been cut by 85%.  His cost of production is cut significantly and his potential profit is rising daily.  Good news for all the citizens of the US.  We look things over for a while, have a quick cup of coffee and then I'm back on my way.

Finally back in the office and I have a message relating to a problem in our New Jersey branch.  Sitting at my computer, I push a call button and I am immediately in contact with my New Jersey manager.  Thanks to a small camera on the top of my PC, I am able to speak with her, face to face.

This particular application of CCTV has allowed us to cut our overhead in several departments.  Many of our employees now work from home and communicate with voice and image thanks to the integration of CCTV and computer.  After talking over the problems, it is decided that we need to have a general meeting of the upper management.  We settle for five PM and I leave the arrangements to my NJ manager.

Five PM arrives and I am in the conference room, alone.  My upper management crew is spread out over six states and so was not able to respond to my emergency meeting needs...Ah, but for the invention of CCTV, this would be a truism.

Thanks to having cameras installed in each of our six locations, we are able to have a meeting with both visual and sound.  Very important that visual when discussing sensitive matters.  Overall the meeting is a huge success and we all go back to work with a unified direction.

Eight o'clock arrives and I'm on my way home.  Along the way is the home where my good friend Harvey is.  Harvey is very old and suffers from severe arthritis.  The home where he is staying is specially designed for just his type of case.  I was the one to recommend it to his wife because of their advanced technology and care for their patients.

While visiting with Harvey in the front group room, I notice that one of the patients is walking toward the door.  A camera installed at the door and interfaced with an on board computer does an iris scan of the person and announces to the nurses that Patient Edwards is walking toward the front entrance.  Even before I can go to help, the aids are with the patient escorting him back to the main facility.  What a neat application for CCTV.  It wasn't so long ago that this man could have walked out the door, unnoticed, and into harms way.

Once done visiting Harvey, I stop to see his wife.  She is in her seventies and alone, so we keep an eye on her.  Upon arrival, I ring the doorbell.  Maggie is watching TV when an image appears in the upper corner of her screen.  Without leaving the safety and comfort of her chair, she is able to see it is me and even says hello through the built in intercom system.  Pushing a button, the door is released and I enter the living room.

Had it been someone she didn't know at the door, she could have asked them to leave or pushed her panic button for help.  If she had pushed the button for help, an image of the person at the door would have been transmitted to the CCTV central station at the same time as the alarm.  The operator at the central station could then intervene and see and speak to the person at the front door.  Cool!  I'm really glad that CCTV is growing up and keeping my family and friends safe.

It's late when I get home and unfortunately the boys are already in bed.  Although not a totally typical day, it has been one of routine interaction with CCTV.  Over the next few years, it is easy to imagine that the average person will come in contact with as many as ten or fifteen cameras and applications of cameras on any given normal day.

We are a world that is fast becoming dependent upon our visual tool in ways that are only left to the imagination and quick technical advance of the CCTV industry.  With continued growth and development, the camera is becoming smaller and more affordable.  With the expansion of the computer in our everyday lives, the CCTV camera is a natural in assisting, through visual reference, a huge host of problems that have, in the past, required large amounts of money and resources.

 

AUTHOR: Charlie Pierce is President of L.T.C. Training Centre and L.R.C. Electronics Company in Davenport - United States. He has been involved with the CCTV industry for over 30 years and is one of the industries strongest advocates.

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